mylibishop offers a 7 day return window for items that meet the requirements for return. Please contact us via any of our contact channels within seven days of delivery
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Items not eligible for return
Products in beauty, health and personal care category.
Products damaged due to misuse.
Jewellery, innerwear, bed sheets, lingerie and socks.
Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the dispatcher.
Products that have been altered from their original or opened by an authorized personnel without permission